Contact Us

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Contact Information

For all returns and other correspondence, please use:
Warehouse 23
P.O. Box 18957
Austin, TX 78760

For non-postal shipments, our physical address is:
Warehouse 23
3735 Promontory Point DR
Austin, TX 78744

We do not have a storefront, and we cannot accept visitors. These addresses are for shipping purposes only.

Tel: 1-866-FNORD23 (1-866-366-7323) – Toll Free
Fax: 512-447-1144 (Please mark it "ATTN: Warehouse 23")

Hours of Operation

Warehouse 23 is open Monday through Thursday from 9 a.m. to 4 p.m., and we are closed on Friday. If you place an order outside of business hours, we will attend to your request on the next business day.


The Steve Jackson Games forums include a Warehouse 23 Area, where customers can come to discuss services and options, make suggestions, or otherwise give non-critical information to the Warehouse 23 staff and customers.

The Warehouse 23 forum is not an appropriate place to post any message regarding a specific order or a message that requires a direct answer from Warehouse 23 staff.

Daily Illuminator

The Daily Illuminator is a daily blog by Steve Jackson Games, posting product information, company milestones, and interesting links. Periodically Warehouse 23 information is found among the other company news.